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FIELD SERVICE OPERATIONS

Optimize remote and on-site field service operations with Dynamics 365 for Field Service

Learn how the Danish Refugee Council improved field operations to deliver humanitarian aid to remote locations.

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“We want to invest in relationships with our customers and propel our service techs into a premium space. Our service techs often know more about a customer’s water than anyone at Evoqua or even the customer themselves."

David Szweda, Vice President of Service Operations

Improve performance

Use targeted analytics for insight into operational field effectiveness. Data-driven decisions help transform field service into a profit center.

Speed onboarding and adoption

Reduce onboarding time with an intuitive, role-driven interface with immersive learning experiences. Built-in intelligence helps your newest technicians be more effective.

Increase technician productivity

Take advantage of technologies like artificial intelligence, IoT, and mixed reality to accurately inform and guide technicians through the service engagement.

Streamline field operations

Improve profitability by optimizing schedules and use remote troubleshooting so a technician is dispatched only when necessary.

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